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FAQs | My Kawaii Space

🌈When will I receive my order?
Standard shipping will typically take 5 - 20 business days due to COVID-19 reduced transportation capacity. Our team is working 24/7 to get your orders to you as soon as possible. All orders will be processed and fulfilled within 24-48 hours.

🌈How can I track my orders?
As soon as you place the order, we will send you an email confirmation. As soon as we process your order, we will email you your tracking number within 48 hours after you placed your order. You can check your order here once you receive your tracking number.

🌈What is your return policy?

We want you to be satisfied with our products. If the item is not as described, we are happy to refund you the full amount with the returned product. 

🌈Where is it shipped from?
We are based in New York, United States. However, we have warehouses located all around the globe in the United States, Japan, China, Hong Kong etc.